Tech Accelerators

TechTarget's Tech Accelerator packages help enterprise leaders understand the vital role IT technologies play in their companies' success. Each Tech Accelerator covers a major technology, from basic principles to the latest trends. Woven into each Tech Accelerator is a selection of our exclusive content: Readers can access in-depth features, news, technical tips and infographics that explain what the technology or service is, how to buy it, how to manage it and how to troubleshoot problems that may arise.

The ultimate guide to contact center modernization

Advanced technologies, omnichannel support, agent performance, data security and ROI are keys to modernizing contact centers, but AI integration and customer personalization dominate. Continue Reading
CrowdStrike outage explained: What caused it and what’s next

A CrowdStrike update caused a massive IT outage, crashing millions of Windows systems. Critical services and business operations were disrupted, revealing tech reliance risks. Continue Reading
What is patch management? Lifecycle, benefits and best practices

Patch management is the subset of systems management that involves identifying, acquiring, testing and installing patches, or code changes, that are intended to fix bugs, close security holes or add features. Continue Reading
What is a cloud database? An in-depth cloud DBMS guide

A cloud database is an organized and managed collection of data in an IT system that resides on a public, private or hybrid cloud computing platform. Continue Reading
What is data backup? An in-depth guide

Data backup is the process of copying data in an IT system to another location so it can be recovered if the original data is lost. Continue Reading

What is IT/OT convergence? Everything you need to know

IT/OT convergence is the integration of information technology (IT) systems with operational technology (OT) systems. Continue Reading
Ultimate guide on enterprise unified communications strategy

When formulating a unified communications strategy, enterprises need to consider several key elements. This step-by-step guide helps businesses plan their UC deployment. Continue Reading
What is BCDR? Business continuity and disaster recovery guide

Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event. Continue Reading
What is DevOps? Meaning, methodology and guide

The word 'DevOps' is a combination of the terms 'development' and 'operations,' meant to represent a collaborative or shared approach to the tasks performed by a company's application development and IT operations teams. Continue Reading
What is data governance and why does it matter?

Data governance is the process of managing the availability, usability, integrity and security of the data in enterprise systems, based on internal standards and policies that also control data usage. Continue Reading
How to design and build a data center

Designing an efficient data center is no small feat. Review data center facility and infrastructure components as well as different standards and suggestions before you begin. Continue Reading

What is incident response? A complete guide

Incident response is an organized, strategic approach to detecting and managing cyberattacks in ways that minimize damage, recovery time and total costs. Continue Reading
The ultimate guide to cybersecurity planning for businesses

This in-depth cybersecurity planning guide provides information and advice to help organizations develop a successful strategy to protect their IT systems from attacks. Continue Reading
The definitive guide to enterprise IT monitoring

This comprehensive IT monitoring guide examines strategies to track systems, from servers to software UIs, and how to choose tools for every monitoring need. Continue Reading
How to choose an HR software system in 2024: A complete guide

Buying the right HR tools is more critical than ever. This step-by-step guide to HR software will help you identify your needs and pinpoint the features that matter most. Continue Reading
Server hardware guide: Architecture, products and management

Today's server platforms offer a host of options for SMBs and enterprise IT buyers; it's important to learn the essentials before making any purchasing decisions. Continue Reading
What is hybrid cloud? The ultimate guide

A hybrid cloud is a cloud computing environment that uses a mix of on-premises, private cloud and third-party public cloud services with orchestration among these platforms. Continue Reading
What is hyperconverged infrastructure? Guide to HCI

Hyperconverged infrastructure is a software-centric architecture that tightly integrates compute, storage and virtualization resources in a single system that usually consists of x86 hardware. Continue Reading
The ultimate guide to ERP

ERP is the nervous system of modern businesses. Learn how it works, understand its risks and benefits, and get tips on deployment in this wide-ranging guide. Continue Reading
Enterprise 5G: Guide to planning, architecture and benefits

An enterprise 5G deployment requires extensive planning. Prepare for advances in wireless technology using this 5G guide that covers use cases, architecture integration and more. Continue Reading
What is cyber hygiene and why is it important?

Cyber hygiene, or cybersecurity hygiene, is a set of practices individuals and organizations perform regularly to maintain the health and security of users, devices, networks and data. Continue Reading
Where 2024 U.S. presidential candidates stand on tech issues

The next U.S. president will set the tone on tech issues such as AI regulation, data privacy and climate tech. This guide breaks down where candidates stand. Continue Reading
Workplace learning: A complete guide for businesses

Corporate training isn't just about job skills and compliance. With the content delivery power of the web, it's becoming a daily tool for lifelong learning and development. Continue Reading
What are microservices? Everything you need to know

Microservices, or microservices architecture, is an approach to the design and implementation of enterprise applications in which a large application is built from modular components or services. Continue Reading
What is cloud security management? A strategic guide

This cloud security guide explains challenges enterprises face today; best practices for securing and managing SaaS, IaaS and PaaS; and comparisons of cloud-native security tools. Continue Reading
What is cloud management? Definition, benefits and guide

Cloud management refers to the exercise of control over public, private or hybrid cloud infrastructure resources and services. Continue Reading
What is ransomware? How it works and how to remove it

Ransomware is a type of malware that locks and encrypts a victim's data, files, devices or systems, rendering them inaccessible and unusable until the attacker receives a ransom payment. Continue Reading
What is iPaaS? Guide to integration platform as a service

This guide explains all about integration platform as a service (iPaaS), a set of automated tools that integrate software applications that are deployed in different environments. Continue Reading
What is cloud migration? Essential guide to moving to the cloud

Cloud migration is the process of moving data, applications or other business elements to a cloud computing environment. Continue Reading
What is account-based marketing? A guide to ABM strategy

Companies increasingly use ABM to target high-value accounts and boost sales revenue. Here's the lowdown on the key terms and technologies, plus expert advice on getting started. Continue Reading
Ultimate IoT implementation guide for businesses

IoT can offer many benefits to the enterprise, but it can be a challenge to implement. Learn the requirements and use best practices for a successful deployment. Continue Reading
Flash memory guide to architecture, types and products

Flash memory, a staple of consumer electronics, is playing a wider role in enterprise storage. This guide offers an overview of flash, from current use cases to future directions. Continue Reading
A guide to artificial intelligence in the enterprise

AI in the enterprise is changing how work is done, but companies must overcome various challenges to derive value from this powerful and rapidly evolving technology. Continue Reading
What is UCaaS? Unified communications as a service guide

Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services. Continue Reading
ESG strategy and management: Complete guide for businesses

ESG initiatives can help boost business success. This guide takes an in-depth look at creating and managing an ESG strategy to benefit a company and its various stakeholders. Continue Reading
What is SD-WAN (software-defined WAN)? Ultimate guide

Software-defined WAN is a technology that uses software-defined networking concepts to distribute network traffic across a wide area network, or WAN. Continue Reading
What is PowerShell and how to use it: The ultimate tutorial

PowerShell is an object-oriented automation engine and scripting language with an interactive command-line shell that Microsoft developed to help IT professionals configure systems and automate administrative tasks. Continue Reading
What is unified endpoint management (UEM)? A complete guide

Unified endpoint management (UEM) is an approach to securing and controlling desktop computers, laptops, smartphones and tablets in a connected, cohesive manner from a single console. Continue Reading
What is generative AI? Everything you need to know

Generative AI is a type of artificial intelligence technology that can produce various types of content, including text, imagery, audio and synthetic data. Continue Reading
Project portfolio management: A beginner's guide

Project portfolio management is a formal approach used by organizations to identify, prioritize, coordinate and monitor projects that align with their strategy and goals. Continue Reading
What is Web 3.0 (Web3)? Definition, guide and history

Web 3.0 promises a more personalized and intelligent web that uses blockchain decentralization to give control back to users. Here's how to sort through the claims and get ready. Continue Reading
What is risk management and why is it important?

Risk management is the process of identifying, assessing and controlling threats to an organization's capital, earnings and operations. Continue Reading
What is low-code? A guide to enterprise low-code app development

Learn how low-code concepts and practices code can help enterprise developers be more efficient, create valuable apps more quickly and contribute to broader business initiatives. Continue Reading
What is public cloud? Everything you need to know

A public cloud is a third-party managed platform that uses the standard cloud computing model to make resources and services available to remote users around the world. Continue Reading
What is wireless communications? Everything you need to know

Wireless communications is the transmission of voice and data without cable or wires. Continue Reading
What is the metaverse? An explanation and in-depth guide

The metaverse reached the peak of hype and has been left for dead, but make no mistake, the technologies that will power this 3D internet are firing on all cylinders. Continue Reading
What is the zero-trust security model?

The zero-trust security model is a cybersecurity approach that denies access to an enterprise's digital resources by default and grants authenticated users and devices tailored, siloed access to only the applications, data, services and systems they need to do their jobs. Continue Reading
What is content collaboration? An in-depth guide

Content collaboration covers the tools and processes used to work with others on content, regardless of the medium. Continue Reading
What is network-attached storage (NAS)? A complete guide

Network-attached storage (NAS) is dedicated file storage that enables multiple users and heterogeneous client devices to retrieve data from centralized disk capacity. Continue Reading
Ultimate guide to recruitment and talent acquisition

It's no longer good enough to recruit for today. You need to take a long view and build a workforce for the next stage of growth. Here's how talent acquisition helps. Continue Reading
What is data security? The ultimate guide

Dig into the essentials of data security, from must-have tools, technologies and processes to best practices for keeping data safe. Continue Reading
What is APM? Application performance monitoring guide

Application performance monitoring (APM) is the collection of tools and processes designed to help IT professionals ensure that enterprise applications meet the performance, reliability and valuable user experience (UX) required by employees, partners and customers. Continue Reading
What is observability? A beginner's guide

Observability is a management strategy focused on keeping the most relevant, important and core issues at or near the top of an operations process flow. Continue Reading
The evolving CIO role: From IT operator to business strategist

This in-depth guide to the role of the CIO traces the job's evolution, explains what is required of the position today and why it has become so important to businesses. Continue Reading
What is network virtualization? Everything you need to know

Network virtualization is a method of combining the available resources in a network to consolidate multiple physical networks, divide a network into segments or create software networks between VMs. Continue Reading
What is desktop management and how does it work?

Desktop management is a comprehensive approach to managing all the computers within an organization. Continue Reading
What is business process management? A guide to BPM

Business process management (BPM) is a structured approach to improving the processes organizations use to get work done, serve their customers and generate business value. Continue Reading
What is NetOps? Everything you need to know

NetOps, also referred to as NetOps 2.0 and NetDevOps, is an approach to networking operations that uses DevOps tools and techniques to make network changes more efficiently and effectively than in the past. Continue Reading
SAP S/4HANA migration: A definitive guide

Implementing S/4HANA comes with significant risk -- yet it also offers a real opportunity for digital transformation. Here's the information and best practices to ensure success. Continue Reading
Ultimate guide to network management in the enterprise

This guide to network management explains the challenges of enterprise network monitoring and maintenance, best practices and next-generation automation using AI and ML. Continue Reading
The ultimate guide to big data for businesses

Big data is the fuel for today's analytics applications. This in-depth big data guide explains how businesses can benefit from it and what they need to do to use it effectively. Continue Reading
What is PaaS? Platform as a service definition and guide

Platform as a service (PaaS) is a cloud computing model where a third-party provider delivers hardware and software tools to users over the internet. Continue Reading
What is data preparation? An in-depth guide

Data preparation is the process of gathering, combining, structuring and organizing data for use in business intelligence, analytics and data science applications, as explained in this guide. Continue Reading
Ultimate guide to customer service for businesses

Good customer service can make or break a business -- which is why it's more important than ever to understand customer service and develop a strategy to implement it. Continue Reading
What is predictive analytics? An enterprise guide

Predictive analytics is a form of advanced analytics that uses current and historical data to forecast activity, behavior and trends. Continue Reading
Guide to supply chain management

Wars and pandemics offer stark evidence of how global supply chains can break apart. Effective supply chain management can restore order -- and maintain it in normal times. Continue Reading
The enterprise guide to video conferencing

The video conferencing guide helps enterprises navigate collaboration in a hybrid work environment and includes best practices for implementation and user training. Continue Reading
What is identity and access management? Guide to IAM

Identity and access management (IAM) is a framework of business processes, policies and technologies that facilitates the management of electronic or digital identities. Continue Reading
What is data architecture? A data management blueprint

Data architecture is a discipline that documents an organization's data assets, maps how data flows through IT systems and provides a blueprint for managing data, as this guide explains. Continue Reading
Data storage management: What is it and why is it important?

Effective data storage management is more important than ever, as security and regulatory compliance have become even more challenging and complex over time. Continue Reading
Blockchain for businesses: The ultimate enterprise guide

Despite the scary crypto headlines, enterprise blockchain is becoming more practical. Use our in-depth guide to help manage the risks and plan the best deployment for your needs. Continue Reading
The ultimate guide to mobile device security in the workplace

Mobile devices provide connectivity for employees to access business data and communicate with colleagues, but these unique benefits come with specific security challenges for IT. Continue Reading
CI/CD pipelines explained: Everything you need to know

CI/CD can transform an organization, but there's a lot to consider. This comprehensive guide explains the CI/CD pipeline stages, benefits and challenges, best practices and more. Continue Reading
Ultimate guide to team collaboration platforms

This in-depth team collaboration platform guide examines how to create a virtual environment that promotes secure user engagement, productivity and innovation. Continue Reading
What is container management and why is it important?

Container management refers to a set of practices that govern and maintain containerization software. Container management tools automate the creation, deployment, destruction and scaling of application or systems containers. Continue Reading
What is server virtualization? The ultimate guide

Server virtualization is a process that creates and abstracts multiple virtual instances on a single server. Continue Reading
The complete secure access service edge (SASE) guide

SASE helps organizations manage and secure traffic across locations. But is it the best choice for your environment? Use this guide to learn about SASE architecture and providers. Continue Reading
What is digital transformation? Everything you need to know

Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies. Continue Reading
What is data protection and why is it important?

Data protection is the process of safeguarding data and restoring important information in the event the data is corrupted, compromised or lost due to cyberattacks, shutdowns, intentional harm or human error. Continue Reading
What is enterprise content management? Guide to ECM

Enterprise content management (ECM) is a set of defined processes, strategies and tools that allows a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. Continue Reading
Guide to building an enterprise API strategy

In today's digital world, businesses increasingly rely on APIs to deliver data and services. Follow this comprehensive guide to build a successful enterprise API strategy. Continue Reading
What is data science? The ultimate guide

Data science is the process of using advanced analytics techniques and scientific principles to analyze data and extract valuable information for business decision-making, strategic planning and other uses. Continue Reading
Guide to colocation and how to choose a provider

It's important to thoroughly evaluate facilities, pricing and contract terms before choosing a colocation provider. Also, consider the challenges that come with going colo. Continue Reading
What is SecOps? Everything you need to know

SecOps, formed from a combination of security and IT operations staff, is a highly skilled team focused on monitoring and assessing risk and protecting corporate assets, often operating from a security operations center, or SOC. Continue Reading
What is configuration management? A comprehensive guide

Configuration management (CM) is an information governance and systems engineering process to ensure consistency among physical and logical assets in an operational environment. Continue Reading
Guide to building and executing an MSP business model

This managed service guide provides an overview of how to get started in the MSP business, covering the basics of building a service provider and the challenges in doing so. Continue Reading
What is virtual desktop infrastructure? VDI explained

Virtual desktop infrastructure (VDI) is a desktop virtualization technology wherein a desktop operating system, typically Microsoft Windows, runs and is managed in a data center. Continue Reading
What is edge computing? Everything you need to know

Edge computing is a distributed information technology (IT) architecture in which client data is processed at the periphery of the network, as close to the originating source as possible. Continue Reading
Technology a double-edged sword for U.S. election security

Technologies were weaponized to undermine the 2020 U.S. presidential election, but IT systems have also helped to identify fraud and verify results in a hotly contested election. Continue Reading
What is a SAN? Ultimate storage area network guide

A storage area network (SAN) is a dedicated high-speed network or subnetwork that interconnects and presents shared pools of storage devices to multiple servers. Continue Reading
Guide to building an effective employee experience strategy

Here's how the physical environment, culture and technology shape the employee experience -- and the steps you can take to improve it. It starts with listening. Continue Reading
The IT thought leader's guide to the future of work

Forward-looking IT leaders aren't waiting for the post-COVID-19 era to happen. They're shaping the technology trends and processes that will support future work environments. Continue Reading
What is machine learning and how does it work? In-depth guide

Machine learning is a branch of AI focused on building computer systems that learn from data. Continue Reading
What is customer experience management (CXM)? Ultimate guide

Building brand loyalty among customers involves a customer-centric strategy and measuring feedback through voice of the customer data to improve customer experiences. Continue Reading
Ultimate guide to business intelligence in the enterprise

Enterprise BI systems bring a variety of uses, business benefits and challenges to organizations, as explained in this in-depth business intelligence guide. Continue Reading
15 essential contact center features

Today's multifunctional contact centers must cut through the product hype and incorporate software features that meet customer demands for fast, seamless and personalized service. Continue Reading
A comprehensive test automation guide for IT teams

This one-stop test automation guide walks through the benefits and challenges, how to craft an automated testing strategy and how to compare tools. Continue Reading