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    Deliver a Greater Customer Service Experience with ServiceNow CSM

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  • Hyperautomation

    Create a Powerful, Unified Experience with Hyperautomation and Low-Code

    Learn how to deliver modern workflows, apps, and automation at scale with a single hyperautomation platform.

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    Transform Your Organization With Modern and Resilient IT Services

    Learn how ServiceNow’s IT solutions can help your organization Seize the upside of operational resilience and raise employee agility.

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    Reinvent new ways to work across the enterprise with ServiceNow Employee Workflows

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Latest TechTarget resources
  • Content Management
  • Unified Communications
  • Data Management
  • Enterprise AI
  • ERP
Content Management
  • Box acquires Alphamoon intelligent document processing tech

    Paper and unstructured PDFs need more help to be ingested into and findable within enterprise knowledge repositories. Enter ...

  • Compare SharePoint 2019 vs. SharePoint Online

    SharePoint 2019 and SharePoint Online have different customization capabilities, payment models and more. Organizations must ...

  • Quiz: Test your knowledge of information governance best practices

    As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test ...

Unified Communications
  • How to enable and set up Copilot in Microsoft Teams

    Microsoft 365 Copilot, an AI assistant, offers several promising features. Find out how to configure Copilot with Teams workflows...

  • How does Copilot enhance the user experience in Teams?

    With its AI capabilities, Microsoft Copilot provides several enhancements to Microsoft Teams functionality, including meeting ...

  • How CPaaS improves CX operations and efficiency

    Organizations have ramped up their use of communications platform as a service and APIs to expand communication channels between ...

Data Management
  • Use RAG with LLMs to democratize data analytics

    Pairing retrieval-augmented generation with an LLM helps improve prompts and outputs, democratizing data access and making ...

  • 10 top vector database options for similarity searches

    Vector databases excel in different areas of vector searches, including sophisticated text and visual options. Choose the ...

  • Generative AI shines spotlight on data governance and trust

    Generative AI creates new opportunities for how organizations use data. Strong data governance is necessary to build trust in the...

Enterprise AI
  • Simplify enterprise AI integration with a centralized AI hub

    For enterprises looking to scale their AI projects, centralized AI hubs and governance can simplify integration, streamline ...

  • New deepfake audio detector released as U.S. election nears

    The tool can identify AI-generated speech. The release follows wide circulation of deepfakes of vice president Kamala Harris and ...

  • Grok-2 intro leads to questions about xAI model openness

    The new versions of the model appear to be on par with models from Meta, OpenAI and Anthropic, but the vendor has not released ...

ERP
  • As AI evolves, manufacturing will face an old data problem

    New capabilities in AI technology hold promise for manufacturers, but companies should proceed carefully until issues such as ...

  • 7 benefits of using a 3PL provider for reverse logistics

    A 3PL with experience working with supply chain partners and expertise in returns can help simplify a company's operations. Learn...

  • 8 top enterprise asset management software products

    Neglecting enterprise asset management can lead to higher equipment costs and delayed operations. Learn more about EAM software ...

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